◆ Corrections & updates
Corrections & updates
No review site gets everything right every time. Pokies sites change their bonus terms, payment options and withdrawal limits often, and sometimes we record a detail incorrectly or miss an update. We believe trust comes from being open about that. This page explains what we treat as a correction, how you can report a problem, and what our editors do once a report reaches us.
What counts as a correction
A correction is any change that fixes information a reader might rely on: a wrong wagering requirement, an outdated withdrawal limit, a payment method that is no longer offered, an incorrect licence detail or a misattributed game provider. A cosmetic edit covers typos, formatting, broken internal links or clearer wording that does not change the meaning. Corrections are noted on the page; cosmetic edits are not.
- A welcome bonus listed with the wrong wagering requirement after the casino changed its terms.
- A payment method such as PayID or a specific e-wallet shown as available when it had been removed for Australian players.
- A maximum withdrawal limit or processing time that no longer matched the cashier page or the casino's terms.
- A pokie credited to the wrong game provider, or listed with an incorrect stated RTP from the game's information screen.
How to report an error
- The exact page address and the sentence or table row you believe is wrong.
- What you think the correct information is and where you found it, such as a link to the casino's terms page.
- The date you saw the information, since casino terms and promotions can change quickly.
- A screenshot if you have one, with any personal or account details blurred out.
editor@astrologerprathap.com · Contact us
What happens next
- An editor logs your report and checks the claim against the casino's current terms, cashier and support responses.
- If the error is confirmed, the responsible editor corrects the page and a second editor reviews the change before it goes live.
- A short correction note with the date is added to the review so readers can see what changed.
- We reply to you by email with the outcome, including when we decide the original information was accurate and why.
How reviews get updated
Each of the 9 brands we compare has a review page with a last-updated date. When a correction is confirmed, the editor responsible changes the affected section, updates the date and adds a short note describing what changed. If a correction affects how a brand compares with the others, Gavin Mitchell and the editing team reassess its position before the page goes live again.
Frequently Asked Questions
How quickly do you fix a reported error?+
We aim to review every report promptly, and clear factual errors are usually fixed soon after an editor confirms them. Some issues take longer because we need to check the casino site directly, contact support or make a test deposit. We would rather take a little more time than replace one mistake with another.
Will a casino pay you to change a review?+
No. Commercial relationships do not buy corrections, removals or better positions. A casino can point out a factual error like any reader, using editor@astrologerprathap.com, but we verify the claim ourselves and only change what we can confirm. Requests to soften criticism or remove negative findings without evidence are declined.
Do you tell me what happened after I report something?+
Yes, if you give us an email address. Once an editor has checked your report, we reply to say whether we made a change, what we changed, or why we decided the original information was accurate. We do not publish your name or details unless you ask us to credit you.